Customer Support

**During COVID-19 isolation, please contact us [email protected] or for urgent matters contact [email protected] **

** Business Hours**

Monday 11am - 6pm

Tuesday 11am - 6pm

Wednesday 11am - 6pm

Thursday 10am - 6pm

Friday 10am - 7pm

Saturday 10am - 6pm

Sunday 12pm - 5pm

 *Hours are subject to change Seasonally or for Holidays - check our social media for the latest updates

Have questions?

Use the contact form or email us directly at [email protected]

Prefer talking on the phone?

(902) 425-5436  

Visit us in person at:

2050 Gottingen Street, Halifax, Nova Scotia, B3K 3A9

Let's be Social!

Instagram @biscuitgeneral


Twitter @biscuitgeneral

Unfortunately, we are not able to offer AppCard loyalty points for online orders. We are happy to welcome you in store at our Argyle Street shop where you can enjoy our loyalty program rewards!



1 Social Media
1.1 Why can’t I buy everything I see on your social media?

So glad that you are finding things that you like in our social media feeds! We try to offer a wide range of products for online shopping, but due to challenges with shipping or packaging certain items, we can’t offer certain items for online shopping. Also, we have a big and ever-evolving selection, so we can’t offer each item that comes through the shop for online sales. If you see something that you love, and want to purchase online, please contact us via IG dm or FB messenger, and we’ll try to make it happen!




2 AppCard
2.1 Can I use my APPCARD loyalty account for online sales?

If you like our store, we’d like to give you stuff! We feel a lot of appreciation for our neighbours and customers who shop in our store.

In order to thank you all, we subscribe to AppCard, a loyalty program that lets you easily earn free presents when you shop with us. All it takes is your phone number to start accruing free points that you can redeem for little treats or save up for bigger prizes.

Unfortunately, AppCard points are not integrated with e-commerce platforms and are only available with in-store purchases.